Make a referral

As of the 9th November 2019 we are closed to referrals for family reunion travel. If the sponsor and/or those travelling are under 25 please contact us for information on other options we may be able to provide. 

Travel service referrals

To refer an individual for our family reunion service, please use the form  below. We aim to let the referral organisation and potential client know whether we can fund their case within 1-2 working days.

You can make a referral at any stage but we are unable to start booking travel until we’ve seen a copy of the UK entry visa for the family. We are happy to discuss cases earlier to assess whether we will be able to offer support.

To accept a referral we require the following information (covered in our application form):

  • Full details of sponsor and family members including names, addresses and dates of birth.
  • Contact details for a contact at the referral organisation.
  • Contact details for the sponsor including mobile number and email address.
  • Details of the travel required including suitable dates and departure and arrival airports. It may not always be possible to arrange travel to regional airports and support with transfers will be offered on a case by case basis.
  • Details of the applicant’s ability to communicate in English. Please note we do not have interpreters so where one is required we would expect support from a friend, family member or the referring organisation.
  • Copies of the sponsor’s status document.
  • Copies of the passports and UK entry visas for people travelling.
  • Proof of income for the applicant.


We also ask that applications are ideally:

  • Completed by an advocate on behalf of the applicant
  • Advocates should have known the applicant in a professional capacity for at least 6 months
  • Applications should be completed in full and any omissions explained in a supporting statement
  • Where possible proof of costs applied for should be provided. Where this is not available this should be explained in a supporting statement


To refer a client to our service for travel please complete this form: Family reunion travel service referral form.

Please note we are currently experiencing a very high volume of applications and may not be able to book for each client referred.